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Does Building In Public Actually Work?

Does Building In Public Actually Work?

Stewart Hillhouse
Stewart Hillhouse

Paul Yacoubian, the founder of the software business Copy.ai has been building in public. He shares everything: businesses revenue, user base, and biggest failures. Every month, anyone who's interested can look up how many new signups his business has.

Now that they’re building momentum, the numbers look impressive. But back when they were still tiny, I'm sure it was a hard decision to make.

Screenshot of key performance metrics for Copy.ai
A darn simple way to stay accountable to your customers, teammates, and yourself.

With every new business (or individual) choose authenticity over polished thought-leadership, another becomes inspired to do build in public as well.

Building in public is not a tactic, but a strategy that works for individuals and businesses alike. There is no right or wrong way of doing it – it's a choice no one is forcing you to make. There are a number of private businesses that are transparent about their finances for no lawful reason other than because they can. Buffer lists the salaries of all employees and Gumroad hosts open board meetings to name a few.

Building in public is an effective marketing channel for a few reasons: it gets the word our early, it builds a fanbase of early adopters, and it's a great way to attract ambitious employees who value transparency.

Funny enough, my podcast interview with Blake Emal took place a few weeks before he announced that he was moving into the role of CMO at Copy.ai. Now Blake and Paul are taking working in public to a whole new level.

So does building in public work? Depends on who you are and what kind of a business you want to run. It seems to be working for Paul and his new teammates at Copy.

πŸ’₯ Top Of Mind Takeaways:

  1. Everyone loves an underdog - people will cheer for you on your road to success. While fans might not be the ideal customers, having supporters can be helpful in spreading the word early on.
  2. A magnet for early adopters - early adopters are the lifeblood of new businesses. Sharing behind-the-scenes makes your early fans feel like they're living vicariously through you. Early adopters love finding hidden treasures before they hit the mainstream.
  3. Tell me about yourself - building in public gives you an excuse to talk about your company in a humble brag kind of way. It also is a great attractor for much needed talent and media coverage (kinda like this post).

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